Talk to a person
One address for support, billing, data requests and anything about a link we built. It is read by the operator, Dv8 Media Publishing, not a shared inbox farm.
Include the email address on your account if you have one, so we can find the right records. We reply from this address only — if a message about backlink.surf arrives from any other domain, it is not from us.
Response time
We aim to answer within one business day. Account deletion and data requests are handled from the same address.
What we never ask for
We never ask for your password, a card number, a bank login or a crypto-wallet key by email — and we never ask you to sign in to backlink.surf from a link in an email.
Common requests
- A link that looks wrong
- Send the site name and the URL from your link tracker. We check whether the listing is still live and whether the page carries your link.
- A plan change or invoice
- Tell us the plan you want and the account email. Paid plans are activated after a person reviews the request, so nothing is charged automatically.
- Delete my account and data
- Say so from the account email. We remove the account, the projects, the stored mailbox and site credentials, and confirm when it is done.
Operator: Dv8 Media Publishing. Postal correspondence is not accepted at a public address; use the email address above and we will reply with the details you need for formal notices.